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Job Locations (City + Country) CR-San Jose
ID 2021-18572
A Business Analyst is responsible for assisting the GEP implementation team and the customer with the design and deployment of the SMART by GEP solution (Sourcing, Contract Management, Supplier Management, Projects and Savings Tracker and Procure to Pay). As functional experts, they need to have the ability to understand customer needs from the solution and accurately document these for coordinating the build, testing and deployment of SMART and associated business processes.   New Implementation Projects: - Deployment responsibilities include assisting customers throughout the various phases of implementation process. - Will assist with all aspects of a deployment including (but not limited to): process configuration, feature/functionality demos, user interface configuration, user and supplier set-up - To act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management Customer Focus: - Business analyst co-owns the responsibility of customer satisfaction with the project manager, during the successful deployment of solutions - Provide solutions wherever feasible, from the perspective of SMART - Business Analyst will act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management - Possesses ability to learn and to be conversant in features, functionality and applicability of the entire SMART by GEP suite including Sourcing, Contract Management, Supplier Management as well as Procure to Pay - Possess expert knowledge in at least one area of the suite - Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at GEP and externally at the client)   Teamwork: - Executes with minimal guidance and shows strong initiative - Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) especially across multiple solution deployments so everyone understands status of project - Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g., change in scope)
Category
Technology Implementation
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18571
- Review purchase requisitions and identify sources of supply - Identify and resolve PO/PR processing issues. - Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies. - Process purchase orders not transacted electronically. - Determine if requested items are available in catalogue and implement predefined action. - Work with buyers / client group and suppliers to resolve delivery issues and process claims. - Research and resolve invoice discrepancies & account disbursements. - Maintain the Vendor Master Records/Updates/New Vendor Setup. - Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues. - Maintain professional interactions with outside suppliers as well as a strong partnership with client users. - Establish and follow up on shipping dates with suppliers, resolve issues with supplier/requestor for shipping dates. - Advise customer of modifications from original requests. - Obtain price information from approved supplier. - Generate PO from approved requisition. - Route high-value items not on contract to Sr. Buyer for resolution.
Category
Procurement Operations - P2P
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18569
The Contract Specialist supports the expansion of services and the delivery of Healthcare Professional and Expert Engagement organizations to support existing engagement plans, provides a service that is high priority in ensuring that business continues to comply with internal and external regulations that encompass compliant engagement of HCPs and EEs . The role will be integral to the improvement of efficiencies in the Global Hubs engagement processes and deliver consistent and compliant ways of working. - Utilize existing systems tools and ways of working to enable effective, consistent and compliant delivery of HCP/EE Engagement. These include ensuring maintenance of information in the systems and resources to enable delivery of HCP Engagement activities. - Maintain and enhance existing process to support the continued business, ensuring that both system and process remain fit for purpose within a changing external and internal environment. - Contribute evaluating and maintaining specific content for the CH Medical and R/D global ways of working portal. - Deliver operational support services to support specific HCP engagement progress for cross-border and above country sponsored activity as required. - Maintain documentation compliance and retention to required standards. - Provide tools, templated, systems to enable delivery of process to required standards. - Assist in the delivery of management monitoring framework (checklists) and support of Internal Business Monitoring assessments and Independent Assurance Audits in accordance with required standards. - Collate and monitor performance metrics/KPIs - Ensure payments are on time and in full to the HCP/EE - Support a culture of continuous process improvements through regular end to end process reviews. - Provide input into the design of appropriate training programs and materials to support all staff training needs (e.g. e-learning modules, ways of working Navigator pages, process micro-sites, process flows, checklists) - Assist in the continued evolution and development of a hub-based specialist knowledge center accessible to the entire client organization. - Oversight and metrics to assess deliverables, timelines, quality and cost. - Ensure delivery of services according to agreed standards. - Assist in the review and continuous improvement of services to meet business and customer needs.
Category
Knowledge Services - Contracts Support
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18568
We are seeking a Manager for our Technology Services team to maintain and grow relationships with large customers & be responsible for managing implementations and service offerings for client accounts. You are expected to retain existing business and client satisfaction while pursuing profitable growth opportunities in assigned customer accounts. A key requirement for this role is to understand clients’ business requirements and ensure that the products/service are provided to the client meeting or exceeding the expectations. You will be responsible for supporting the firm’s complete product and service offerings. The right candidate will have excellent client relationship skills and a strong technology background in procurement. Candidate should also have previous successful leadership experience in managing a team.   Responsibilities:   - Establish and manage loyal relationships with key stakeholders - Conduct solution development and proposal delivery for selected clients - Form strategic account plans including areas for improvement, opportunities and action items - Genuinely care about client challenges and successes and able to demonstrate creative thinking and problem-solving skills to help client overcome challenges - Develops customer account plans for customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success. - Identify opportunities for client to increase usage of the current product as well expand to new products offered by GEP - Proactively manage customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction. - Understand client business requirements, propose and negotiate a technical solution and deliver solutions - Translate client business requirements for internal technical team and ensure that the product/service is delivered to client per the requirements and timeline - Display deep knowledge of GEP products and markets and is capable to deliver demos when needed
Category
Technology Implementation
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18567
A Project Manager - Customer Implementation Team is primarily responsible for constructing and maintain Business and Technical requirement documents with the customers and internal GEP resources of the SMART by GEP solution (Sourcing, Contract Management, Supplier Management, Projects and Savings Tracker and Procure to Pay).   As functional experts, they will: - Manage technology implementation projects - Be capable to solve complex business/procurement situations through a combination of functional and technology implementation experience - Be a technology appreciator and capable to work with multiple teams in startup alike set up to achieve end objectives - Develop implementation project plan with the customer - Comprehend business needs and provide with the right solution that can work within the product framework - Manage customer stakeholders ensuring requirements and concerns are heard and well-coordinated internally - Be GEP face to the customer and provide a unified response back to the customer on behalf of the Team - Assist with all aspects of a deployment including (but not limited to): process configuration, feature/functionality demos, user interface configuration, user and supplier set-up Customer Focus:   Project Manager co-owns the responsibility of customer satisfaction with the Account Executive, during the successful deployment of solutions - Will be responsible for scouting potential upsell opportunities with the client for SMART - Act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management - Possesses ability to learn to be conversant in features, functionality and applicability of the entire SMART by GEP suite including Sourcing, Contract Management, Supplier Management as well as Procure to Pay - Possess expert knowledge in at least one area of the suite - Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at GEP and externally at the client)
Category
Technology Implementation
Position Type
Full-Time Employee
Job Locations (City + Country) BR-Sau Paulo
ID 2021-18566
Purchasing:   - Negotiation with national and international suppliers, negotiation of prices, stocks, delivery times, services, developments, etc; - Development of negotiation strategies, negotiation rounds; - Establish and analyze the scope of purchasing project; - Establish project development plans, times, costs, budgets, etc; - Search and development of new suppliers of indirect materials, creation of article catalogs; - Preparation of sourcing analysis and presentations for support in purchasing decisions and for presentation of projects; - Identify savings and reports benefits for indirect categories (MRO, Marketing); - Review purchase requisitions, identify sources of supply and create POs in line with the standard operating procedure; - Identify and resolve PO/PR processing issues, invoice, damaged / returned goods, and ship date issues; - Management of RFA´s, RFQ´s and RFP´s ´processe; - Update the Vendor Master Records/Updates/New Vendor Setup in system; - Establish and follow up on shipping dates with suppliers, resolve issues with supplier/requestor for shipping dates    Customer Support:   - Communication with stakeholder to follow up and recognize new savings projects in their areas and attend emergencies - Follow-up of projects at closing, maintaining communication with the work team - Review inbound requests (phone/email) and provide resolution in line with the standard operating procedures - Follow with the required stakeholders / team members for open requests
Category
Consulting
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18565
Sourcing Team support: - Collaborate with sourcing team on day to day ad-hoc sourcing requests, processes and analysis. - Assist with supplier management processes: new supplier identification, selection and negotiation. - Assist in the development and execution of project implementation plans to assure a successful program roll-out and compliance. - Analytical thinking towards identifying and suggesting to client best approach. - Preparation of documentation, tracking of process, dashboards, measures related to Sourcing environment. - Operative day to day follows up of expected assigned task under sourcing projects according to client requirements.   Data management and analysis: - Perform sourcing business data analysis according to the provided parameters. - Maintain documents, tools and reports and perform updates as necessary to ensure accuracy. - Conduct data analysis with the ability to quickly identify trends, discrepancies and cost reduction opportunities. - Assist in conducting market and supplier landscape analysis. - Monitor and report supplier evaluations and performance. - Monitor and report program compliance.   All other job-related duties as requested.
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18486
A Business Analyst is responsible for assisting the GEP implementation team and the customer with the design and deployment of the SMART by GEP solution (Sourcing, Contract Management, Supplier Management, Projects and Savings Tracker and Procure to Pay). As functional experts, they need to have the ability to understand customer needs from the solution and accurately document these for coordinating the build, testing and deployment of SMART and associated business processes.   New Implementation Projects: - Deployment responsibilities include assisting customers throughout the various phases of implementation process. - Will assist with all aspects of a deployment including (but not limited to): process configuration, feature/functionality demos, user interface configuration, user and supplier set-up - To act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management Customer Focus: - Business analyst co-owns the responsibility of customer satisfaction with the project manager, during the successful deployment of solutions - Provide solutions wherever feasible, from the perspective of SMART - Business Analyst will act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management - Possesses ability to learn and to be conversant in features, functionality and applicability of the entire SMART by GEP suite including Sourcing, Contract Management, Supplier Management as well as Procure to Pay - Possess expert knowledge in at least one area of the suite - Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at GEP and externally at the client)   Teamwork: - Executes with minimal guidance and shows strong initiative - Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) especially across multiple solution deployments so everyone understands status of project - Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g., change in scope)
Category
Technology Implementation
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18365
At GEP, we are looking to continue our growth trajectory by expanding our talented managed services team. As a Sourcing Lead, you will partner with our client and internal teams and manage the planning and execution of strategic sourcing initiatives using a multi-step sourcing process.   - Develop category specific requirements and scopes of work consistent with business requirements and client sourcing strategy. - Conduct spend analytics and utilize analytical expertise to deliver a comprehensive total cost of ownership assisting the client business in delivering measurable cost savings.  - Initiate and structure efficient RFx’s, participate in supplier negotiations and support negotiation strategies based on supplier proposals and spend analytics.  - Utilize your well-developed sourcing skills to manage supplier selection processes and provide data and recommendations to ensure informed business awards while developing contractual  agreements in collaboration with our client’s business and legal departments/  Scope of Responsibilities: - Collaborate with Client Category Managers and/or SMEs on project strategy; determine sourcing approach and methodology to be applied based on the strategy. - You will lead and execute the GEP sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed. - You will manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process then following up with suppliers on milestone activities. - You will also perform in-depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner.
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18355
- Managing an end to end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analysis. - Monitor and research trends in the industry as well as “Best Practices” and pursue and adopt these as appropriate for assigned commodity areas. - Work effectively with peers and others to operate a proactive supplies and consumables environment for the business. - Conduct RFx sourcing and benchmarking for the commodities and services assigned and create analysis to support recommendations for periodic changes in supply. - Understand standard purchasing practices and techniques, independently work with suppliers and receiving locations to quickly reconcile discrepancies with purchase orders, requisitions, supplier’s deliveries and invoices. - Analyze quotations, manages day to day supplier interfaces including PO’s/discrepancies/deliveries, etc. - Participates as member of Sourcing Team to ensure compliance with all procurement processes. - Supplier and basic market research. - Conducting and managing supplier evaluations for our clients. - Supporting clients with day to day ad-hoc sourcing requests, various cost, change management & supplier performance management. - Analyzing spend data. - Collecting data, compiling & analyzing the results to present a consistent analysis to clients.
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee
Job Locations (City + Country) CR-San Jose
ID 2021-18353
- Managing an end to end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analysis. - Monitor and research trends in the industry as well as “Best Practices” and pursue and adopt these as appropriate for assigned commodity areas. - Work effectively with peers and others to operate a proactive supplies and consumables environment for the business. - Conduct RFx sourcing and benchmarking for the commodities and services assigned and create analysis to support recommendations for periodic changes in supply. - Understand standard purchasing practices and techniques, independently work with suppliers and receiving locations to quickly reconcile discrepancies with purchase orders, requisitions, supplier’s deliveries and invoices. - Analyze quotations, manages day to day supplier interfaces including PO’s/discrepancies/deliveries, etc. - Participates as member of Sourcing Team to ensure compliance with all procurement processes. - Supplier and basic market research. - Conducting and managing supplier evaluations for our clients. - Supporting clients with day to day ad-hoc sourcing requests, various cost, change management & supplier performance management. - Analyzing spend data. - Collecting data, compiling & analyzing the results to present a consistent analysis to clients.
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee
Job Locations (City + Country) BR-Sau Paulo
ID 2021-18295
What Interns can expect: - Insight into the corporate world and consulting life - Typically work on a project/engagement (related to procurement/supply chain) and contribute to overall program targets - Strong learning experience, working closely with Senior/Mid Management on a daily basis - Work in global teams – requires increased flexibility and commitment - Experience a flat, merit-driven organisation with people-friendly culture Duration of the internship: - From 6 months to 1.5 years Location: - Base location – QRO - Possible travel to client location as per team’s needs Stipend: - $5,000 MXN per month Future Opportunity: Purely based on the performance exhibited during the internship period, candidates may be offered a full-time role as Associate, Consulting within GEP. This opportunity is based both on the hiring decisions of the company as well as 360° feedback of the candidate within GEP.
Category
Consulting
Position Type
Intern
Job Locations (City + Country) CR-San Jose
ID 2020-18251
- Purchasing: - Review purchase requisitions and create POs in line with the standard operating procedures. - Process purchase orders not transacted electronically. - Determine if requested items are available in catalogue. - Update the Vendor Master Records/Updates/New Vendor Setup in system. - Establish and follow up ship dates with suppliers. - Generate PO from approved requisition. - Route high-value items not on contract to Sr. Buyer for resolution. - Customer Support: - Review inbound requests (phone/email) and provide resolution in line with the standard operating procedures. - Determine if request can be resolved within the team or needs external teams support. - Triage ticket within the ticket system and update the system per SOP. - Follow with the required stakeholders / team members for open requests. - Route high-complexity tickets to Sr. customer support team members for resolution.
Category
Procurement Operations - P2P
Position Type
Full-Time Employee
Job Locations (City + Country) MX-Ciudad de Mexico
ID 2020-17847
  The role of the Manager is to apply strategic consulting expertise in the areas of purchasing, supply chain management, business process outsourcing and technology to take GEP to the next level. This manager level consultant will also manage and supervise the delivery of supply chain consulting services and assist in development of new services.   Responsibilities: - Leading strategic sourcing and category management projects and activities - Identifying, developing and implementing process improvement ideas that drive improved efficiencies and cost savings - Meeting and exceeding all service level requirements and driving exceptional client satisfaction - Interacting with senior levels in client organizations - Strategic Client Management & Client Relationship Building - Coaching & mentoring of consultants - Firm building activities including recruiting, training, etc. - Participating in Firm Growth Strategy & Execution activities - Knowledge & Intellectual Capital building for the firm - Travelling to a client´s site as required
Category
Consulting
Position Type
Full-Time Employee
Job Locations (City + Country) MX-Ciudad de Mexico
ID 2020-17845
Helps understanding client needs to provide flawless service  Recommending actions and help clients implement them  Working closely with middle management and clients to create customized high impact solutions  Analyzing client spend data and creating deliverables for the project  Supports developing sound recommendations contributing to program objectives (cost savings)   Delivering presentations and communicating confidently with the client   Responsible for handling complex analyses    Participating and driving the client’s engagement cycle from lead to operations   Contributing to team understanding of client culture. Giving suggestions on how team could be more effective    Starts developing sourcing strategies & processes in line with client’s business goals & policies   Monitoring and analyze trends of key commodities as input to sourcing initiatives   Carrying out sourcing, RFQ events, auctions, supplier management and negotiations 
Category
Consulting
Position Type
Full-Time Employee

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