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- Execute standardized sourcing processes and strategies for assigned categories/sub-categories
- Conduct detailed analysis of the spend data and identify opportunities
- Work on comprehensive market intelligence and supplier identification projects
- Conduct RFx sourcing (includes eAuctions) and benchmarking for the commodities/categories assigned and create analysis to support recommendations for periodic changes in supply
- Ability to understand standard sourcing practices and techniques, independently work with suppliers and receiving locations to quickly reconcile discrepancies with supplier deliveries and other client terms & conditions
- Analyse the quotations, manages day-to-day supplier interfaces including discrepancies/deliveries, etc. - Participates as member of Sourcing Team to ensure compliance with all procurement processes
- Conduct supplier performance validation events
- Conduct basic supplier profiling and financial risk assessment activities
The Contract Analyst provides expertise in the procurement function, the role involves managing data and mitigating the risks inherent to the contracts. This position will work collaboratively with Procurement and Contracting staff, internal departments and external procurement stakeholders in all matters relating to data management, data abstraction and data maintenance.
The Contract Specialist:
- Maintains and enhance existing process to support the continued business, ensuring that both system and process remain fit for purpose within a changing external and internal environment.
- Provides a service that is high priority in ensuring that business continues to comply with internal and external regulations.
- Supports existing engagement plans and delivers operational support services.
- Maintains contract information in the systems, tools and resources to enable effective, consistent and compliant information.
- Maintains documentation compliance and retention based on required standards.
- Assists in the delivery of management monitoring framework (checklists) in accordance with required standards.
- Collates and monitor performance metrics/KPIs to assess deliverables, timelines, quality and cost.
- Supports a culture of continuous process improvements through regular end to end process reviews.
- Ensures delivery of services according to agreed standards.
- Assist with business development activities.
- Work closely with senior management and clients to create customized procurement and supply chain solutions.
- Participate on the planning, preparation and recommendation processes for action plans and help clients to implement them.
- Analyze client spend data and create deliverables for projects.
- Understand and translate client needs to provide flawless services.
- Work with senior management to develop selling tools for key clients.
- Utilize sourcing levers and hypothesis-driven approach to size and validate opportunities.
- Drive implementations to realize savings across supply chain
- Lead benchmarking exercise to ensure pricing competitiveness and conduct category research to drive innovation or service satisfactions
- Perform ad-hoc analysis based on project needs, present findings and drive progress
As a Senior Associate, you will be involved in every phase of a consulting engagement, from pre-proposal research through final implementation. Almost immediately, you will join a project team, working at a client location, sharing your ideas, solving problems and providing solutions in the areas of purchasing, supply chain management, business process management, and technology. Candidates will build their project management and client management skills, and further develop their communication and presentation abilities.
- Gathering and analysing data
- Helping to generate proposals and lead certain client and analyst teams
- Recommending actions and help clients implement them
- Having opportunities to create intellectual capital and recruit new consultants
- Working closely with senior management and clients to create customised purchasing proposals
- Analysing client spend data and creating deliverables for the project
- Understanding client needs to provide flawless service
- Assisting with business development activities
- Working with senior management to develop selling tools for key clients
- Recommending actions and help clients implement them.
As a Sourcing Manager in the Knowledge Services team you will be responsible for executing complex and strategic sourcing projects of categories/sub-categories to include: translating business requirements into clear statements of Work, solicits bids, leads auctions.
Also, you will be responsible for:
- Provide end to end sourcing strategy and execution on medium to high complexity or strategic projects of categories/sub-categories to include: translating business requirements into clear statements of Work, solicits bids, leads auctions.
- Partnering with difficult or high expectation stakeholders
- Category/Project Strategy and Approach
- Work and output management of the support team
- Be a senior resource for junior level guidance
- Manage and optimize functional sourcing support activities while ensuring adherence to clients corporate standards. Provide necessary information input to enablement group
- Engage with internal & external business partners to ensure that decisions are based on the broad scope of the organization and achieve optimum daily execution
- Manage project allocation, support team members during kick off meeting and share best practices
- Monitor performance satisfaction, ensuring all SLAs accountable for are met and drive continuous improvement initiatives
- Manage an end to end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analysis.
- Monitor and research trends in the industry as well as “Best Practices” and pursue and adopt these as appropriate for assigned commodity areas.
- Work effectively with peers and others to operate a proactive supplies and consumables environment for the business.
- Conduct RFx sourcing and benchmarking for the commodities and services assigned and create analysis to support recommendations for periodic changes in supply.
- Understand standard purchasing practices and techniques, independently work with suppliers and receiving locations to quickly reconcile discrepancies with purchase orders, requisitions, supplier’s deliveries and invoices.
- Analyze quotations, manages day to day supplier interfaces including PO’s/discrepancies/deliveries, etc.
- Participate as member of Sourcing Team to ensure compliance with all procurement processes.
- Supplier and basic market research.
- Conduct and managing supplier evaluations for our clients.
- Support clients with day to day ad-hoc sourcing requests, various cost, change management & supplier performance management.
- Analyze spend data.
- Collect data, compiling & analyzing the results to present a consistent analysis to clients.
As a Process Lead, you will be an integral part of the Global Delivery Team. This position is based in our San José location. In this role, your duties will include but will not be limited to:
- Execute standarized processes and strategies.
- Demostrate ability to apply and translate business expertise to breakthrough thinking that significaly impacts the clients long-term strategic positon; thought leaders.
- Manage and optimize functional processes and activities while ensuring adhrerence to client's corporate standards.
- Engage with internal & external business partners to ensure that decisions are based on the broad scope of the organizationand achieve optimum daily execution.
- Monitor processes performance, metrics and indicators and ensure that expectations are met.
- Perform other special projects as assigned.
- Purchasing:
- Review purchase requisitions and create POs in line with the standard operating procedures.
- Process purchase orders not transacted electronically.
- Determine if requested items are available in catalogue.
- Update the Vendor Master Records/Updates/New Vendor Setup in system.
- Establish and follow up ship dates with suppliers.
- Generate PO from approved requisition.
- Route high-value items not on contract to Sr. Buyer for resolution.
- Customer Support:
- Review inbound requests (phone/email) and provide resolution in line with the standard operating procedures.
- Determine if request can be resolved within the team or needs external teams support.
- Triage ticket within the ticket system and update the system per SOP.
- Follow with the required stakeholders / team members for open requests.
- Route high-complexity tickets to Sr. customer support team members for resolution.
- Manage an end to end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analysis.
- Monitor and research trends in the industry as well as “Best Practices” and pursue and adopt these as appropriate for assigned commodity areas.
- Work effectively with peers and others to operate a proactive supplies and consumables environment for the business.
- Conduct RFx sourcing and benchmarking for the commodities and services assigned and create analysis to support recommendations for periodic changes in supply.
- Understand standard purchasing practices and techniques, independently work with suppliers and receiving locations to quickly reconcile discrepancies with purchase orders, requisitions, supplier’s deliveries and invoices.
- Analyze quotations, manages day to day supplier interfaces including PO’s/discrepancies/deliveries, etc.
- Participate as member of Sourcing Team to ensure compliance with all procurement processes.
- Supplier and basic market research.
- Conduct and managing supplier evaluations for our clients.
- Support clients with day to day ad-hoc sourcing requests, various cost, change management & supplier performance management.
- Analyze spend data.
- Collect data, compiling & analyzing the results to present a consistent analysis to clients.
- Develop category specific requirements and scopes of work consistent with business
requirements and client sourcing strategy.
- Conduct spends analytics and utilize analytical expertise to deliver a comprehensive total cost of ownership assisting the client business in delivering measurable cost savings.
- Initiate and structure efficient RFx’s, participate in supplier negotiations and support negotiation
strategies based on supplier proposals and spend analytics.
- Utilize your well-developed sourcing skills to manage supplier selection processes and provide data and recommendations to ensure informed business awards while developing contractual agreements in collaboration
with our client’s business and legal departments.
- Collaborate with Client Category Managers and/or SMEs on project strategy; determine sourcing approach and methodology to be applied based on the strategy.
- Lead and execute the GEP sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed. / Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process then following up with suppliers on milestone activities.
- Perform in-depth analysis of proposals submitted, facilitate supplier evaluations, draw
conclusions, prepare comprehensive summaries, and present to the client in a concise manner.
Sourcing Team support:
- Collaborate with sourcing team on day to day ad-hoc sourcing requests, processes and analysis.
- Assist with supplier management processes: new supplier identification, selection and negotiation.
- Assist in the development and execution of project implementation plans to assure a successful program roll-out and compliance.
- Analytical thinking towards identifying and suggesting to client best approach.
- Preparation of documentation, tracking of process, dashboards, measures related to Sourcing environment.
- Operative day to day follows up of expected assigned task under sourcing projects according to client requirements.
Data management and analysis:
- Perform sourcing business data analysis according to the provided parameters.
- Maintain documents, tools and reports and perform updates as necessary to ensure accuracy.
- Conduct data analysis with the ability to quickly identify trends, discrepancies and cost reduction opportunities.
- Assist in conducting market and supplier landscape analysis.
- Monitor and report supplier evaluations and performance.
- Monitor and report program compliance.
All other job-related duties as requested.
- Review purchase requisitions and identify sources of supply.
- Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies.
- Determine if requested items are available in catalogue and implement predefined action.
- Process purchase orders not transacted electronically.
- Identify and resolve PO/PR processing issues.
- Work with buyers / client group and suppliers to resolve delivery issues and process claims.
- Research and resolve invoice discrepancies & account disbursements.
- Maintain the Vendor Master Records/Updates/New Vendor Setup.
- Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues.
- Maintain professional interactions with outside suppliers as well as a strong partnership with client users.
- Establish and follow up on shipping dates with suppliers, resolve issues with supplier/requestor for shipping dates.
- Advise customer of modifications from original requests.
- Obtain price information from approved supplier.
- Generate PO from approved requisition.
- Route high-value items not on contract to Sr. Buyer for resolution.
- Execute online events on client' system (RFP, auctions, among others) and provide trainings when required.
- Generate reports for online events' results.
- Identify and resolve PO/PR processing issues
- Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies
- Process purchase orders not transacted electronically
- Provide reports, information, analysis etc. as required, in a timely and professional manner
- Resolve queries and issues faced by the stakeholders and junior team members in P2P process
- Identify and communicate supplier diversity opportunities
- Determine if requested items are available in catalogue and implement predefined action
- Work with buyers / client group and suppliers to resolve delivery issues and process claims
- Research and resolve invoice discrepancies & account disbursements
- Maintain the Vendor Master Records/Updates/New Vendor Setup
- Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues
- Maintain professional interactions with outside suppliers as well as a strong partnership with client users
- Establish and follow up on shipping dates with suppliers, resolve issues with supplier/requestor for shipping dates
- Advise customer of modifications from original requests
- Obtain price information from approved supplier
- Generate PO from approved requisition
- Route high-value items not on contract to Sr. Buyer for resolution
As a Senior Sourcing Lead in the Knowledge Services team you will be responsible for executing complex and strategic sourcing projects of categories/sub-categories to include: translating business requirements into clear statements of work, soliciting bids, leading auctions.
Also you will be responsible for:
- Providing end to end sourcing execution on medium complexity projects
- Support high complexity projects, but may need minor direction frommanager level team members
- Support the creation of the Sourcing Strategy, but may need help from manager level team member to validate
- Work allocation to junior team members and project management of S2C activities