As a Process Lead, you will be an integral part of the Global Delivery Team. This position is based in our San José location. In this role, your duties will include but will not be limited to: - Execute standarized processes and strategies. - Demostrate ability to apply and translate business expertise to breakthrough thinking that significaly impacts the clients long-term strategic positon; thought leaders. - Manage and optimize functional processes and activities while ensuring adhrerence to client's corporate standards. - Engage with internal & external business partners to ensure that decisions are based on the broad scope of the organizationand achieve optimum daily execution. - Monitor processes...

- Purchasing: - Review purchase requisitions and create POs in line with the standard operating procedures. - Process purchase orders not transacted electronically. - Determine if requested items are available in catalogue. - Update the Vendor Master Records/Updates/New Vendor Setup in system. - Establish and follow up ship dates with suppliers. - Generate PO from approved requisition. - Route high-value items not on contract to Sr. Buyer for resolution. - Customer Support: - Review inbound requests (phone/email) and provide resolution in line with the standard operating procedures. - Determine if request can be resolved within the team or needs external teams support. - Triage ticket within the ticket system...

- Manage an end to end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analysis. - Monitor and research trends in the industry as well as “Best Practices” and pursue and adopt these as appropriate for assigned commodity areas. - Work effectively with peers and others to operate a proactive supplies and consumables environment for the business. - Conduct RFx sourcing and benchmarking for the commodities and services assigned and create analysis to support recommendations for periodic changes in supply. - Understand standard purchasing practices and techniques, independently work with suppliers and receiving locations to quickly reconcile discrepancies with purchase orders, requisitions,...

- Develop category specific requirements and scopes of work consistent with business requirements and client sourcing strategy. - Conduct spends analytics and utilize analytical expertise to deliver a comprehensive total cost of ownership assisting the client business in delivering measurable cost savings. - Initiate and structure efficient RFx’s, participate in supplier negotiations and support negotiation strategies based on supplier proposals and spend analytics. - Utilize your well-developed sourcing skills to manage supplier selection processes and provide data and recommendations to ensure informed business awards while developing contractual agreements in collaboration with our client’s business and legal...

- Review purchase requisitions and identify sources of supply. - Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies. - Determine if requested items are available in catalogue and implement predefined action. - Process purchase orders not transacted electronically. - Identify and resolve PO/PR processing issues. - Work with buyers / client group and suppliers to resolve delivery issues and process claims. - Research and resolve invoice discrepancies & account disbursements. - Maintain the Vendor Master Records/Updates/New Vendor Setup. - Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues. - Maintain professional interactions with...

- Identify and resolve PO/PR processing issues - Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies - Process purchase orders not transacted electronically - Provide reports, information, analysis etc. as required, in a timely and professional manner - Resolve queries and issues faced by the stakeholders and junior team members in P2P process - Identify and communicate supplier diversity opportunities - Determine if requested items are available in catalogue and implement predefined action - Work with buyers / client group and suppliers to resolve delivery issues and process claims - Research and resolve invoice discrepancies & account disbursements - Maintain the Vendor Master...

Sourcing Team support: - Collaborate with sourcing team on day to day ad-hoc sourcing requests, processes and analysis. - Assist with supplier management processes: new supplier identification, selection and negotiation. - Assist in the development and execution of project implementation plans to assure a successful program roll-out and compliance. - Analytical thinking towards identifying and suggesting to client best approach. -